Ncl encore smoking areas8/3/2023 ![]() She told him that the upgrade (with the cake, too) would cost $673. On the phone, a very nice cruise consultant confirmed everything. My husband called Norwegian Cruise Line to make these arrangements. He thought it would be nice to upgrade the couple’s cabin to a balcony suite. Just 27 days before the Parents were set to fly to Seattle to begin their Alaskan cruise, Al’s idea came to light. Asking Norwegian Cruise Line for a cabin upgrade Then Al got a lovely idea that, unfortunately, ended up putting the whole cruise in jeopardy. With everything in place, the couple paid the balance and happily looked forward to this new adventure with NCL. At an additional cost, the Parents booked their own airfare from California to Seattle. The total cost of the cruise with an excursion included rang in at just under $4,000. The Alaskan cruise itinerary of Norwegian Cruise Line’s Encore They would also visit Victoria in Canada before returning to Seattle. The couple quickly booked the cruise that would take them from Seattle to Juneau through Glacier Bay and to Ketchikan. Looking through the Norwegian Cruise Line website, the Parents zeroed in on their target. Norwegian Cruise Line sent the ship to the scrapyard in 2008.Īn anniversary cruise aboard NCL’s Encore through Alaska The SS Norway: Cheryl and Al were married 35 years ago during a cruise aboard it. To celebrate the big 3-5, the couple would cruise through Alaska with NCL. Knowing that June is one of the best months to take an Alaskan cruise made their decision even easier. “In all of our wedding photos, Norwegian Cruise Line’s Norway is in the background,” Cheryl told me. ![]() So now, when the couple was deciding how to celebrate their 35th wedding anniversary, it was an easy decision. Thirty-five years ago, Al and Cheryl took their first cruise aboard NCL’s Norway. The pair hope our advocacy team can convince NCL that it made a mistake when it canceled their cruise for nonpayment.Īnd if we can do that, they expect NCL to reinstate their Alaskan cruise and upgraded cabin (and don’t forget that cake!).Ĭan we do it? Let’s find out. ![]() They’re rejecting the outrageous $319 refund that Norwegian Cruise Line says is all it owes the Parents. Now the distraught and confused couple is asking Consumer Rescue for help. According to Norwegian Cruise Line, it had canceled the Parents’ $3,737 fully-paid anniversary trip due to “nonpayment.” Not only would the couple not be cruising to Alaska in an upgraded cabin, they wouldn’t be on the ship at all. The pair was all set for the trip of a lifetime to celebrate this milestone anniversary.īut Norwegian Cruise Line soon had a truly awful surprise of its own for Al’s wife – and for him too. For an extra special touch, the cruise consultant arranged for an anniversary cake as well. He wanted to upgrade the couple’s cabin aboard NCL’s Encore for their upcoming Alaskan cruise. Did Norwegian Cruise Line really cancel a couple’s Alaskan cruise after first confirming a cabin upgrade to celebrate their anniversary? The answer to that question is “Yes.”Įarlier this month, Al Parent called Norwegian Cruise Line to arrange a surprise for his bride of 35 years.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |